|
1. What is a limited edition wall art?
A limited edition is a series of identical prints with a fixed number of impressions produced on the understanding that no further impressions (copies) will be produced later. The artist determines the size of the edition.
2. How do I place an order?
It's easy and secure! Just place the product(s) you wish to order in your electronic shopping cart by clicking on the red "Add to Cart" button located beside the artwork. When you're ready to complete your order, click on the "Show Cart" button on the bottom of the black shopping cart located on the right. Follow the easy instructions on completing your order, and select your payment option. Contact our Customer Service via email at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
and we will be happy to assist you with any questions.
3. If I have problems while submitting my order, should I just resubmit?
If you are unsure your order was properly submitted and you have not received the email purchase order, please contact our Customer Service Team via email at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
and we will be happy to assist you.
4. Does the wall art image on your site accurately represent what I will be sent?
Our wall art represent a high degree of image accuracy. Occasionally, minor modifications occur between printing runs. If you are not satisfied with the wall art you receive, you may return it within thirty (30) days for a refund.
5. Do you have any retail locations?
No. We do not operate any retail locations. All of our services are provided through our web site. Please contact our Customer Service Team via email at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
if you have any questions.
6. What payment options are accepted by happyhomewall.com?
At happyhomewall.com you pay safe online through PayPal. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information. Click here to visit our "How to pay" section for more information.
7. Does your price include VAT?
The pricing on our website are inclusive of VAT. VAT is charged on goods sold within the European Union. Orders outside the EU may be subject to local taxes, import duties or customs charges. Happyhomewall.com is unable to accept responsibility for charges levied by other countries as customs policies vary widely from country to country. We suggest you contact your local customs office for further information. Please also be aware that cross-border shipments may be subject to opening and inspection by customs authorities.
8. Can I ship my wall art items somewhere other than to my billing address?
Yes. During the checkout process, you are provided the option to enter a shipping address that is different than the billing address.
9. How do I know that my wall art is shipped?
After your wall art order has shipped, you should receive an email with a link to an UPS tracking page. If for any reason you do not receive correspondence, please contact our Customer Service Team via email at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
and we will be happy to assist you.
10. Is my personal information secure?
We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your e-mail address with any other company for their marketing purposes without your consent. We use your personal information for internal purposes and, from time to time, receive information from us about new artworks and special offers. For more information, please see our Privacy Policy. |
